Analysis of The Effect of Knowledge Sharing Behaviors on Employee Performance in The Garment Industry
(Case Study at PT. Eastern Modern Apparel)
Abstract
Eastern Modern Apparel (EMA) is a textile company located in Cipeuyeum, Cianjur Regency. This research was conducted to determine the impact of knowledge sharing on the performance of employees of PT. EMA. Several divisions in PT. EMA makes knowledge sharing among individuals still lacking so that knowledge of employee performance improvement is not fully evenly distributed. The model used is a development of the Theory of Planned Behavior with the addition of several factors. These factors are expected relationships, expected contributions, pleasure in helping others, self-competence, availability of resources, technology, trust, attitudes toward sharing, intention to share and by adding some factors to sharing explicit knowledge and sharing implicit knowledge. Data collection was carried out by distributing questionnaires directly or online. The data obtained is used to test the conceptual model emipirically using structural equation modeling. The conceptual model was tested with 220 samples. The results showed that the availability of resources, attitudes towards sharing, intention to share knowledge had a positive impact on explicit knowledge sharing activities. Sharing explicit and tacit knowledge has a positive impact on employee performance with a coefficient value of 0,001 but not significant.
Keywords: knowledge sharing, employee performance, SEM, textile industry
Keywords:
knowledge sharing, employee performance, SEM, textile industry
References
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Yeon, K., Wong, S. F., Chang, Y., & Park, M.-C., 2016, Knowledge sharing behavior among community members in professional research information centers. Information Development, 32(3), 655–672. https://doi.org/10.1177/ 0266666914566512
Zaqout, F., & Abbas, M., 2012, Towards a model for understanding the influence of the factors that stimulate university students’ engagement and performance in knowledge sharing. Library Review, 61(5), 345–361. https://doi.org/10.1108/ 00242531211280478
Zulfa, I., 2015, Pengaruh intensitas wiridan terhadap self-efficacy santri mahasiswa putri dalam menghadapi persoalan kuliah dan pesantren di Pondok Pesantren Sabilurrosyad Malang, Disertasi, Universitas Islam Negeri Maulana Malik Ibrahim.
Azwar, M., 2013, Membangun Sistem Otomasi Perpustakaan dengan Senayan Library Management System (SLiMS). Jurnal Ilmu Perpustakaan&Informasi KHIZANAH AL-HIKMAH, 1(1), 19–33. Retrieved from http://journal.uin-alauddin.ac.id/index.php/khizanah-al-hikmah/article/view/23
Bock, G. W., & Kim, Y. G., 2002, Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing. Information Resources Management Journal (IRMJ), 15(2), 14–21. https://doi.org/10.4018/irmj. 2002040102
Budiarti, Y., 2013, Faktor-Faktor yang Mempengaruhi Perilaku Knowledge Sharing : Studi Kasus Komunitas Pengelolaan Barang Milik Negara di LIPI. California Management Review, 40, 80–89.
Chen, I. Y. L., Chen, N. S., & Kinshuk, 2009, Examining the factors influencing participants’ knowledge sharing behavior in virtual learning communities. Educational Technology and Society, 12(1), 134–148.
Fahyuni, E. F., 2017, Teknologi, Informasi, Dan Komunikasi (Prinsip Dan Aplikasi Dalam Studi Pemikiran Islam, Sidoarjo: Umsida Press
Gazor, H., Koohkan, F., Kiarazm, A., & Nazari Ameleh, K., 2012, Influential factors on knowledge sharing in banking industry. Management Science Letters, 2(6), 2215–2224. https://doi.org/10.5267/j.msl.2012.05.024
Gunawan, A., 2017, Analisis Faktor-Faktor yang Mempengaruhi Knowledge Sharing (Studi Kasus di BLK Surakarta). ReTII. Retrieved from https:// journal.itny.ac.id/index.php/ReTII/article/view/586
Hair, J., Black, W. C., Babin, B. J., & Anderson, R. E., 2014, Multivariate data analysis. 7th ed. Essex: Pearson Education Limited.
Hsu, C. L., & Lin, J. C. C., 2008, Acceptance of blog usage: The roles of technology acceptance, social influence and knowledge sharing motivation. Information and Management, 45(1), 65–74. https://doi.org/10.1016/j.im.2007.11.001
Hung, S. Y., Lai, H. M., & Chou, Y. C., 2010, The determinants of knowledge sharing intention in professional virtual communities: An integrative model. PACIS 2010 - 14th Pacific Asia Conference on Information Systems, 1492–1503.
Kosasih, N., & Budiani, S., 2008, Pengaruh Knowledge Management Terhadap Kinerja Karyawan: Studi Kasus Departemen Front Office Surabaya Plaza Hotel. Jurnal Manajemen Perhotelan, 3(2), 80–88. https://doi.org/10.9744/jmp.3.2.80-88
Lin, H. F., 2007, Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions. Journal of Information Science, 33(2), 135–149. https://doi.org/10.1177/0165551506068174
Marlina, E., & Tjakraatmadja, J. H., 2010, Faktor-faktor yang mempengaruhi Knowledge Sharing di Organisasi: Studi Kasus PDII-LIPI. In Konferensi dan Temu Nasional Teknologi Informasi dan Komunikasi (TIK), 261–267.
Meylasari, U., & Qamari, I., 2017, Faktor-Faktor yang Mempengaruhi Knowledge Sharing dalam Implementasi E Learning. Jurnal Manajemen Bisnis, 8(2), 238–263.
Raharso, S., Sri, &, Tjahjawati, S., 2014, PERILAKU BERBAGI PENGETAHUAN (KNOWLEDGE SHARING) KARYAWAN MINIMARKET KNOWLEDGE SHARING BEHAVIOR AMONG MINIMARKET EMPLOYEES. SIGMA-MU (JURNAL PENELITIAN & GAGASAN SAINS DAN MATEMATIKA TERAPAN), 6(2), 43–64. https://doi.org/10.35313/SIGMAMU.V6I2.884
Ramdani, R., & Putro, B. E., 2019, Analisis Model Knowledge Sharing Behavior pada Industri Garmen di PT . EMA (Eastern Modern Apparel). In 6TH INDUSTRIAL ENGINEERING CONFERENCE 2019, pp. 2–3.
Raykov, T., & Marcoulides, G. A. (2012). A First Course in Structural Equation Modeling. Routledge
Ru-Chu Shih, 2011, The development and application of a knowledge sharing behavior model for Taiwanese junior high school English teachers. African Journal of Business Management, 5(30), https://doi.org/10.5897/ajbm11.1281
Samieh, H. M., & Wahba, K., 2007, Knowledge sharing behavior from game theory and socio-psychology perspectives. In Proceedings of the Annual Hawaii International Conference on System Sciences, pp.187c-187c, https://doi.org/10.1109/HICSS.2007.319
Sekaran, U., & Bougie, R., 2013, Research Method for Business Textbook (A Skill Building Approach). United States: John Wiley & Sons Inc.
Srimardika, B. M., 2016, Pengaruh Kepercayaan Karyawan (Trust) Terhadap Knowledge Sharing Pada Karyawan Perpustakaan Institut Teknologi Sepuluh Nopember (ITS) Surabaya. Skripsi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Airlangga, Surabaya.
Sugiyono, 2010, Metode Penelitian Kuantitatif dan R&D, Bandung: CV Alfabeta.
Sulisthio, C., & Yulianus, A., 2015, Analisis Pengaruh Tacit Knowledge Dan Explicit Knowledge Terhadap Kinerja Karyawan Di Restoran “X” Surabaya. Jurnal Hospitality Dan Manajemen Jasa, 3(1), 153–165. Retrieved from http://publication.petra.ac.id/ index.php/manajemen-perhotelan/article/view/ 2837
Triana, A., Utami, H. N., & Ruhana, I., 2016, Pengaruh Komunikasi Organisasi Terhadap Knowledge Sharing Dan Kinerja Karyawan (Studi pada Karyawan Hotel Gajah Mada Graha Malang). Jurnal Administrasi Bisnis, 35(2), 86–93. Retrieved from http://administrasibisnis.studentjournal.ub.ac.id/index.php/jab/article/view/1372
Wahyudi, T., 2014, Penerapan knowledge management pada perusahaan web hosting. Bianglala Informatika, 2(2). https://doi.org/10.31294/BI.V2I2.550
Widyasari, I. M., 2013, Hubungan Sikap Karyawan Dengan Motivasi Kerja Dan Prestasi Kerja. Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan, 7(1).
Wijanto, S. H., 2008, Structural equation modeling dengan lisrel 8.8 konsep dan tutorial. Yogyakarta: Graha Ilmu.
Wulandari, I. A., Sukamasetya, P., & Pahu, G. K. S., 2020, Analisis Faktor Penting Yang Mempengaruhi Knowlegde Sharing Di Fakultas Ilmu Komputer Universitas Muhammadiyah Metro. BRITech (Jurnal Ilmiah Ilmu Komputer, Sains Dan Teknologi Terapan), 1(2), 17–24.
Yeon, K., Wong, S. F., Chang, Y., & Park, M.-C., 2016, Knowledge sharing behavior among community members in professional research information centers. Information Development, 32(3), 655–672. https://doi.org/10.1177/ 0266666914566512
Zaqout, F., & Abbas, M., 2012, Towards a model for understanding the influence of the factors that stimulate university students’ engagement and performance in knowledge sharing. Library Review, 61(5), 345–361. https://doi.org/10.1108/ 00242531211280478
Zulfa, I., 2015, Pengaruh intensitas wiridan terhadap self-efficacy santri mahasiswa putri dalam menghadapi persoalan kuliah dan pesantren di Pondok Pesantren Sabilurrosyad Malang, Disertasi, Universitas Islam Negeri Maulana Malik Ibrahim.
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2021-06-17
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